At RepsWatchHub, customer satisfaction is our priority. We aim to ensure every shopping experience is exceptional. If you need to return an item, please review our updated return policy below.

Return Eligibility

• Returns must be requested within 30 days of receiving your order.

• The item must be in original condition, with all protective plastics, stickers, seals, and tags intact.

• All accessories, boxes, cards, and packaging must be returned with the item.

• All returns are subject to inspection and approval by RepsWatchHub management.

• Return and exchange approval is handled case-by-case, and final decisions rest with our management.

Special Orders (Non-Refundable)

The following types of orders are considered special orders and are not eligible for return, refund, or exchange:

• Custom-requested watches or special configurations.

• Watches sourced specifically upon customer request.

• Items not normally stocked by RepsWatchHub.

• Watches purchased through consignment or third-party sourcing.

Advance payments or deposits made for special orders are non-refundable.

For Local Orders (Within the UK)

• RepsWatchHub will cover return delivery charges for local orders.

• Our quality team will inspect the returned item to verify its condition before processing a refund.

For International Orders

• Customers outside the UK are responsible for return shipping, insurance, duties, and taxes.

• Items must be returned in original, undamaged condition. RepsWatchHub is not responsible for loss or damage during return shipping.

• We strongly recommend using a tracked and insured shipping service.

• Refunds will begin processing only after the item is received and inspected by our team.

Refund Process

• Once your return is approved and inspected, we will begin the refund process.

• Refunds are issued via bank transfer, regardless of the original payment method.

• Any transaction/banking fees charged during purchase are non-refundable.

• Refund amounts may be adjusted if the returned item shows signs of use, damage, or missing accessories.