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Refund and Return policy

At RepsWatchHub, we are committed to providing a smooth and reliable shopping experience. If you are not fully satisfied with your purchase, please review our return guidelines below.

Return Eligibility

  • Returns must be requested within 30 days of receiving your order.
  • Items must be unused and in original condition, including all protective materials, packaging, box, and accessories.
  • Returns are subject to inspection upon arrival.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Custom or special-order products
  • Items sourced specifically upon customer request
  • Products not part of our regular inventory
  • Consignment or third-party sourced items

Deposits or advance payments for such items are non-refundable.

UK Orders

For orders within the United Kingdom:

  • Return shipping may be covered depending on the reason for return
  • Items will be inspected before approval of refund or exchange

International Orders

For orders outside the United Kingdom:

  • Customers are responsible for return shipping, duties, and taxes
  • We recommend using a tracked and insured shipping service
  • We are not responsible for items lost or damaged during return transit

Refund Process

  • Once the returned item is received and approved, refunds will be processed promptly
  • Refunds are typically issued to the original payment method, where possible
  • Processing times may vary depending on your payment provider

Deductions & Conditions

  • Refund amounts may be adjusted if items show signs of use, damage, or missing components
  • Any original shipping or transaction fees may be non-refundable

Need Help?

If you have any questions regarding returns or refunds, please contact us:
info@repswatchhub.co.uk